Perform a clean installation of Windows 7, upgrade to Windows 7, and migrate user-related data and settings from an earlier version of Windows.
Configure disks, partitions, volumes, and device drivers to enable a Windows 7 client computer.
Configure file access and printers on a Windows 7 client computer.
Configure network connectivity on a Windows 7 client computer.
Configure wireless network connectivity on a Windows 7 client computer.
Secure Windows 7 client desktop computers.
Optimize and maintain the performance and reliability of a Windows 7 client computer.
Configure mobile computing and remote access settings for a Windows 7 client computer.
Describe the processes of establishing and using a troubleshooting methodology, and define the EDST job role and responsibilities.
Troubleshoot startup issues on a Windows 7 computer.
Troubleshoot client-configuration failures and Group Policy object (GPO) application issues.
Troubleshoot hardware device, device driver, and performance issues.
Troubleshoot network connectivity issues.
Troubleshoot remote connectivity issues.
Troubleshoot logon and resource access issues.
Troubleshoot security system issues, such as Encrypting File Systems (EFS) BitLocker Drive Encryption, and file permissions.
Troubleshoot operating system and applications issues.