CS-CICD - Implementing Cisco Collaboration Devices (CICD)

Duration: 5 days

Price: $3,495.00

Implementing Cisco® Collaboration Devices (CICD) Version 1.0 is a Cisco Training on Demand course. It is
designed to provide you with an overview of administrator and end-user interface options in Cisco Unified
Communications Manager, Unified Communications Manager Express, Unity Connection, and Unified
Communications Manager IM and Presence service. You also learn the call flows, perform endpoint administration
tasks, and learn how to maintain a Cisco Unified Communications solution. The course content has been adapted
to Cisco Unified Communications Manager Version 10.5 software and technically updated.

Upcoming Classes

Jun 11-Jun 15 Dallas, TX Enroll
Jun 11-Jun 15 Live Online - EST Enroll
Jun 11-Jun 15 Live Online - PST Enroll
Jun 18-Jun 22 Live Online - PST Enroll
Jun 18-Jun 22 Live Online - PST Enroll
Jun 25-Jun 29 Live Online - CST Enroll
Jun 25-Jun 29 Live Online - CST Enroll
Jul 09-Jul 13 Live Online - EST Enroll
Jul 09-Jul 13 Live Online - EST Enroll
Jul 16-Jul 20 Live Online - MST Enroll
Jul 16-Jul 20 Live Online - MST Enroll
Jul 23-Jul 27 Live Online - PST Enroll
Jul 23-Jul 27 Live Online - PST Enroll
Jul 30-Aug 03 Dallas, TX Enroll
Jul 30-Aug 03 Dallas, TX Enroll
Jul 30-Aug 03 Live Online - CST Enroll
Jul 30-Aug 03 Live Online - CST Enroll
Aug 06-Aug 10 Live Online - EST Enroll
Aug 06-Aug 10 Live Online - EST Enroll
Aug 13-Aug 17 Dallas, TX Enroll
Aug 13-Aug 17 Live Online - PST Enroll
Aug 13-Aug 17 Live Online - PST Enroll
Aug 20-Aug 24 Live Online - PST Enroll
Aug 20-Aug 24 Live Online - PST Enroll
Aug 27-Aug 31 Live Online - CST Enroll
Aug 27-Aug 31 Live Online - CST Enroll
Sep 10-Sep 14 Live Online - PST Enroll
Sep 10-Sep 14 Live Online - PST Enroll
Sep 17-Sep 21 Live Online - CST Enroll
Sep 17-Sep 21 Live Online - EST Enroll
Sep 24-Sep 28 Live Online - EST Enroll
Sep 24-Sep 28 Live Online - EST Enroll
Oct 01-Oct 05 Live Online - EST Enroll
Oct 01-Oct 05 Live Online - PST Enroll
Oct 08-Oct 12 Live Online - PST Enroll
Oct 08-Oct 12 Live Online - PST Enroll
Oct 15-Oct 19 Dallas, TX Enroll
Oct 15-Oct 19 Live Online - CST Enroll
Oct 15-Oct 19 Live Online - CST Enroll
Oct 22-Oct 26 Live Online - EST Enroll
Oct 22-Oct 26 Live Online - EST Enroll
Oct 29-Nov 02 Denver, CO Enroll
Oct 29-Nov 02 Denver, CO Enroll
Oct 29-Nov 02 Live Online - MST Enroll
Oct 29-Nov 02 Live Online - MST Enroll
Nov 05-Nov 09 Chandler, AZ Enroll
Nov 05-Nov 09 Fremont - San Francisco Bay Area, CA Enroll
Nov 05-Nov 09 Live Online - EST Enroll
Nov 05-Nov 09 Live Online - PST Enroll
Nov 05-Nov 09 New York, NY Enroll
Nov 12-Nov 16 Dallas, TX Enroll
Nov 12-Nov 16 Dallas, TX Enroll
Nov 12-Nov 16 Live Online - CST Enroll
Nov 12-Nov 16 Live Online - CST Enroll
Nov 26-Nov 30 Fremont - San Francisco Bay Area, CA Enroll
Nov 26-Nov 30 Live Online - EST Enroll
Nov 26-Nov 30 Live Online - EST Enroll
Nov 26-Nov 30 Raleigh, NC Enroll
Nov 26-Nov 30 Raleigh, NC Enroll
Dec 03-Dec 07 Live Online - EST Enroll
Dec 03-Dec 07 Live Online - PST Enroll
Dec 03-Dec 07 Los Angeles, CA Enroll
Dec 03-Dec 07 New York, NY Enroll
Dec 03-Dec 07 Washington, DC Enroll
Dec 10-Dec 14 Chandler, AZ Enroll
Dec 10-Dec 14 Chicago, IL Enroll
Dec 10-Dec 14 Chicago, IL Enroll
Dec 10-Dec 14 Live Online - CST Enroll
Dec 10-Dec 14 Live Online - CST Enroll
Dec 17-Dec 21 Atlanta, GA Enroll
Dec 17-Dec 21 Atlanta, GA Enroll
Dec 17-Dec 21 Dallas, TX Enroll
Dec 17-Dec 21 Live Online - EST Enroll
Dec 17-Dec 21 Live Online - EST Enroll

Course Timings: 8:00 a.m. – 6:00 p.m. M–F

This course requires that you meet the following prerequisites:

Working knowledge of converged voice, video, and data networks

Working knowledge Cisco IOS® gateways

Basic knowledge of Cisco Unified Communications Manager and Unity Connection

Course Outline

Section 1: Understanding the Characteristics of Cisco Unified Communications Solutions

Section 2: Understanding Administrator Interfaces

Section 3: Understanding End-User Interfaces

Section 4: Understanding Call Flows and Call Legs

Section 5: Understanding the Configuration Components that Impact Call Flows in Cisco Unified

Communications Manager

Section 6: Understanding Configuration Components That Impact Call Flows in Cisco Unified

Communications Manager Express

Section 7: Understanding End-User Characteristics and Configuration Requirements

Section 8: Understanding End-User Implementation Options

Section 9: Understanding Endpoint Characteristics and Configuration Requirements

Section 10: Understanding Endpoint Implementation Options

Section 11: Understanding Telephony Features

Section 12: Enabling Telephony Features

Section 13: Understanding Mobility Features

Course Details

This course is part of the following Boot Camps:

CS-CCNA-Collaboration - Cisco Certified Network Associate (CCNA) Collaboration Boot Camp See Details