DS-MBC101 – Mobile Messages 101

Comprehensive and hands-on, Mobile Messages 101 is the core training that ensures your success with Marketing Cloud MobileConnect and MobilePush products. It’s a must for new users and administrators. We recommend users take this course before sending their first SMS or Push message out of the Marketing Cloud.

DS-CRT150 – Certification Preparation For Pardot Specialist

Are you looking to become a Salesforce Certified Pardot Specialist? Whether you are an experienced user, or completely new to Pardot, this 2-day handson training will show you how to design, build, and implement marketing workflows related to lead scoring, email marketing, lead generation, and using reports to make data-driven decisions.

DS-CRT160 – Certification Preparation For Pardot Consultant

Are you currently a Certified Pardot Specialist that wants to tackle the Certified Pardot Consultant certification? Our 5-day virtual instructor-led course gives you the in-depth knowledge and hands-on experience needed to consult and implement Pardot. To help you balance your working time, the class meets virtually 3 hours per day to prepare you for the Salesforce Certified Pardot Consultant Exam. You will learn how to successfully onboard new Pardot customers and get a sound understanding of implementing Pardot.

DS-MCC102 – Execute And Automate Marketing Cloud Emails In The Sales And Service Clouds

Execute and Automate Marketing Cloud Emails in the Sales and Services Clouds is a comprehensive and core training that ensures your success sending emails created in the Marketing Cloud via the Sales or Services Clouds. We recommend new users take this course before sending their first email message from the Sales or Service Cloud.

DS-EEB101 – Essentials For Marketing Cloud Email Marketers

Email Essentials is designed to get you up and running on the Salesforce Marketing Cloud Email Application. In this interactive course, email marketers will gain hands-on experience creating emails, sending and tracking results, managing subscriber data, segmenting data to deliver targeted, relevant messages, and learning automation tools to automate campaigns and daily tasks.

DS-JB101 – Getting Started With Journey Builder

If you are a Marketing Cloud user or administrator who is responsible for developing the email journey your customers will take with your organization, this hands-on course is an essential class for you.
In this one-day course, you will learn the fundamentals of a customer journey. You will then explore Contact Builder and how to set up your data in order to leverage the data in Journey Builder. In Journey Builder, you will learn to create and develop strategic customer interactions within various Journey Builder activities.

DS-SS101 – Social Studio 101

Social Media spending is continuing to increase and you’ll need one place to organize your social teams, plan and publish your content, engage with your customers, and analyze conversations occurring on social media. Comprehensive and hands-on, Social Studio 101 is the core training that ensures your success with Social Studio.